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Title Terms / How to order / FAQ (Revised 2024.02)
Posted by Koreapopstore (ip:)
  • Rate 0points  
  • Date 2019-11-27 13:55:03
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Thanks for Visit our website. We have been exporting KPOP products since 2010.

[ K-POP BUSINESS TERMS ]

General Business Information 

+ The Currency of Price List : USD (All Payments must be in USD)

+ Payment Method : Paypal / T/T(Bank) / Western Union

+ Shipping Method : FEDEX / DHL

+ Delivery time

– In case of Pre-order : 2~3days of Release date.

– In case of Regular order : 5~7days of Payment date.

 

[ HOW TO ORDER ] 

1. You find products you want to order, Click “Add to Cart”

2. If you put the products you want to order into your cart, please proceed the order & payment.

3. Delivery

 

[ FAQ(Frequently Asked Questions)

Order Part

Q. Can I order to use Chat program as Kakaotalk, Line etc.

A. Can not use chat program for ordering. Please send inquiry through e-mail..

Q. Can I get more discount, If I order large order?

A. Yes. You can get discount depend on your order amount per month.

  – Member Level(VIP) : Over 100,000USD per Month with T/T Payment: Negotiation

  – Member Level(Gold) : Over 50,000USD per Month with T/T Payment  : 16% of Wholesale price

  – Member Level(Silver) : Over 10,000USD per Month with T/T Payment  : 14% of Wholesale price

  – Member Level(Bronze) : Over 1,000USD per Month with T/T Payment  : 10% of Wholesale price

  – Member Level(Standard) : 1 ~ 999USD with Paypal payment : Wholesale price

Q. Can I get P.O.B(Pre-order Benefit) (Poster or Photo card), when I order to you?

A. We do not supply poster for regular order.

* Regular order : Stock order every time. Except Pre-order

Q. How can I get P.O.B?

“A. We are updating Pre-order products. If Buyer order&payment within Pre-order Period, we will supply poster or Photo card.

But, There are some cases where the manufacture does not make poster, when you receive pre-order information, have to check whether have poster or not.”

* Pre-order : A system that Pre-orders products before album are released.

 

Payment Part

Q. Can i make payment Credit Card?

“A. Paypal payment system can help to payment credit card. 

Q. Can I make payment KRW(won)?

A. Can not make payment other currency. We only use USD for trade business.

 

Shipping Part

Q. How can i calculate shipping cost?

A. Can check Shipping cost in your cart.

Q. Can I receive Free shipping, if I order large amount?

A. Can not offer free shipping. Buyer have to pay shipping cost All time

Q. Can I receive Under-Value(write small amount on the Invoice or Shipping document)?

A. Can not. Under-value is illigal business each country’s raw. K.Y.C is ligal trade compnay depend on Korean Customs Office&Tax Office.

Q. Can i use our own forwarding?

A. Yes. We will ship your products to forwarding(logistic company)

 

Refund Part

Q. Can I get a refund, If products is damaged?

A. We will refund to you, if the products can not be sold to your customers due to damage.

Q. Can I get a refund, If products did not arrival in my office(home)?

A. We will refund to you. But, if it is a problem with your country’ customs, we are not responsible.

 

Tax Part

Q. How can I calculate the Tax when products into our country?

A. We can not help you. import company need to study tax by self.


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